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As part of our commitment to customer service we will answer your queries within two business days if you have them, or usually within 24 hours if it is not a weekend or a holiday. However, often the questions that are asked are available in our Frequently Asked Questions section, and we recommend that you check their first for faster service. If you have any questions that are not answered on our site, please feel free to contact us using the form below.

Please ensure that you include your username if you are already a member. Once your email has been received we will strive to answer in 24 hours or less, except on weekends and holidays. Please be aware that we cannot be responsible for non-working email addresses.

Here are some of our most common questions:

What is the cost? - $19.95 for a 1 full year membership.
How do I cancel my rebill? - There are no automatic rebills so nothing to cancel.
I live in ___ so can I join? - Our service is available worldwide.
Can I watch this on my Mac or Ipad? - Yes we provide alternatives for Mac and Ipad users.

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